Frequently Asked Questions

In general, precipitation, be it before or after a treatment, can actually bolster the potency of our applications. Plants require water for optimal health, as it aids in transporting essential nutrients to their roots. Moreover, water is essential to activate some weed controls and subsurface insecticides. Once our treatment settles into the plants or gets absorbed into the soil, it’s safe from being washed away.

The type of weed in question plays a crucial role. While a majority of them start receding within a span of 10-14 days, displaying signs like discoloration or wilting, some hardy varieties might need more persistent efforts. To tackle such stubborn weeds, continuous treatments across the year, or even specific products, might be necessary.

Our commitment to punctuality is unwavering, but there are rare instances when an appointment might get overlooked due to unforeseen circumstances like inclement weather or extended discussions with our valued clients. If such a situation arises, we ensure to promptly reschedule your service. You can also adjust your service timing through our mobile application or website.

Clarity in billing is of utmost importance to us. One possible reason for any discrepancy could be the execution of multiple services in one visit. For instance, if our specialist carried out both fertilization and grub control during a single session, it would reflect in your invoice. To get a clearer picture of the services and their corresponding charges, please refer to the Payments section on our website or mobile app.

In the rare event that you feel a part of your land might have been overlooked during our treatment, we recommend observing it for about 10-14 days. If your suspicions persist, feel free to get in touch with us through our website, mobile app, or by directly calling our Customer Care.

The presence of weeds often hinders the growth of the surrounding grass due to competition for essential resources. Once our treatment targets and eradicates these weeds, the aftermath might leave temporary brown patches until the grass regrows. These patches can also emerge due to various factors like weather, soil quality, or pests. If these patches intensify, our experts are always available to diagnose and resolve the issue.